Rates

$135 per 45 minute session for individuals.

$150 per 45 minute session for couples.

Full payment for services is required when the service is rendered.

Insurance

We accept the following insurances:

  • Optum

  • United Healthcare

  • Oxford

  • Oscar

  • UMR

  • Health Plans Inc.

  • Cigna

  • Aetna

  • Meritan

If you have a copay with your insurance, your full payment copay for services is required when the service is rendered.

For all other insurances, you may have out-of-network benefits, which means that your insurance may reimburse you for a portion of our session cost. We have partnered with Thrizer to handle the out-of-network process automatically for you. With Thrizer, you will only have to pay your co-insurance for our sessions, instead of paying our full fee and waiting for reimbursements. This can save you on average 70% upfront on our sessions. During our intake process, we can help you verify if you have out-of-network benefits and how much your co-insurance would be.

If you are planning to use your insurance benefits, it’s important to look at your benefits if you will be seeking reimbursement. We’ve had clients who have received 100% reimbursement and some that have no “out-of-network” benefits. You can contact your insurance company to verify how your plan compensates you for psychotherapy services or use our Thrizer platform (as mentioned above).

We recommend asking these questions to your insurance provider to help determine your benefits:

  • Does my health insurance plan include mental health benefits?

  • Do I have a deductible? If so, what is it and have I met it yet?

  • What is my co-insurance insurance rate for psychotherapy?

  • Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?

  • Do I need written approval from my primary care physician in order for services to be covered?

Payment

If you prefer to not go through your insurance, you can choose the self-pay option which is our full fee and we bill our clients directly. We accept cash, HSA/FSA, and all major credit cards as forms of payment if you are private pay.

If you are using insurance, your copay must be paid by credit card. Full payment is due at the time of each session.

Late Cancellation/No-show Policy

We understand that life happens and unexpected events may occur that prevent a client from being able to attend their scheduled appointment at times. In order to respect the time of both the client and the counselor, we ask that you please provide 24-hour notice when cancelling or rescheduling your appointment. Unfortunately our appointment times are limited, so when this cancellation policy is not followed, it results in lost time and income for the counselors. It also prevents the opportunity to offer that appointment slot to other clients. Please be advised that our fee for cancelled, rescheduled, or missed (no-show) appointments without providing the 24-hour notice is the full session fee. We understand that emergencies and illnesses can occur last minute, so please be conscious of this policy to avoid any unnecessary expenses.

This cancellation policy is a standard practice in mental health settings. Please let your counselor know if you have concerns about your ability to attend regularly scheduled sessions. In the event you need to cancel or reschedule your session, feel free to email your counselor directly or call our office at (407) 917-6367.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

Any Other Questions

Please contact us for any additional questions you may have. We look forward to hearing from you!