SELF-PAY Rates

  • Individual counseling session (45 minutes): $140

  • Trauma counseling utilizing A.R.T. (90 minutes): $175

Full payment for services is required when the service is rendered. We accept cash, HSA/FSA, and all major credit cards as forms of payment if you are private pay.


Insurance

We are in-network with the following insurances:

  • Optum

  • United Healthcare

  • Oxford

  • Oscar

  • UMR

  • Health Plans Inc.

  • Cigna

  • Aetna

  • Meritan

If you have a copay with your insurance, your full payment copay for services is required when the service is rendered via credit or debit card.

OUT-OF-NETWORK BENEFITS

If we are not in-network with your insurance company, we have partnered with Mentaya to help clients use their out-of-network benefits to save money on therapy. Use this tool below to see if you qualify for reimbursement from your insurance company for our services.

Late Cancellation/No-show Policy

We understand that life happens and unexpected events may occur that prevent a client from being able to attend their scheduled appointment at times. In order to respect the time of both the client and the counselor, we ask that you please provide 24-hour notice when cancelling or rescheduling your appointment. Unfortunately our appointment times are limited, so when this cancellation policy is not followed, it results in lost time and income for the counselors. It also prevents the opportunity to offer that appointment slot to other clients. Please be advised that our fee for cancelled, rescheduled, or missed (no-show) appointments without providing the 24-hour notice is the full session fee. Insurance companies will not cover this late cancellation fee, therefore this will be the client’s responsibility. We understand that emergencies and illnesses can occur last minute, so please be conscious of this policy to avoid any unnecessary expenses.

This cancellation policy is a standard practice in mental health settings. Please let your counselor know if you have concerns about your ability to attend regularly scheduled sessions. In the event you need to cancel or reschedule your session, feel free to email your counselor directly or call our office at (407) 917-6367.



Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.



Any Other Questions

Please contact us for any additional questions you may have. We look forward to hearing from you!